OPERATIONAL POLICY · UPDATED 2026-08-16
Vendor Route BriefTerms of Use
Plain-language operating terms for the public DEADHEAD network.
What this network is
DEADHEAD is an independent fan-community and live-music discovery network. It is not affiliated with or endorsed by the Grateful Dead, Dead & Company, their members, estates, labels, venues, ticket companies, artists, or listed vendors.
Use the sources
Dates, times, policies, ticket status, prices, availability, lineups, and access rules can change. The linked artist, venue, promoter, box office, Archive item, or other primary source remains authoritative. Reconfirm before travel, purchase, transfer, or publication.
Acceptable participation
You may use public pages for personal discovery and submit truthful material you have authority to share. You may not attack the service, impersonate others, evade moderation, scrape protected providers, publish private data, upload malware, or use the network for fraud, harassment, spam, or unlawful ticket activity.
No transaction guarantee
DEADHEAD does not process ticket payments, hold barcodes, provide escrow, guarantee admission, certify sellers, or promise refunds. Maker checkout remains with each independent seller. External services apply their own terms.
Changes and contact
Features and policies may change as the platform, providers, and law evolve. Material changes will carry a new date. Use the contact form for corrections, privacy requests, rights questions, or accessibility needs.
Contact, correction, or request
Use the secure contact form with the relevant URL, request, and best supporting information. Do not send passwords, active ticket barcodes, payment-card data, government IDs, or unnecessary sensitive information.
